NBOA members · Towing claims

Need a tow?
Call 800-234-2869.

NBOA's Dispatch Center answers 24 hours a day. Here is how to report a tow and get reimbursed as an NBOA member.

Call dispatch 800-234-2869 Towing Reimbursement Form (PDF)
How to report a claim

Three steps.

  1. Contact NBOA
    At time of distress, call NBOA's 24-hour Dispatch Center at 800-234-2869.
  2. Get service
    When the tow is done, pay the tow vendor for the service.
  3. Submit the reimbursement form
    Send the Towing Reimbursement Form with proof of payment (receipt or towing invoice) to NBOA Member Services by email at memberservices@nboat.com or by fax at 941-360-6888.
Good to know

Reimbursement details.

NBOA Marine Insurance customers: your Customer Service Representative will contact you within 24 hours of your tow request to help begin the reimbursement process. NBOA members, please follow the steps above.

If you get a tow on your own without calling the Dispatch Center, you can still submit a claim by following step 3. All tow claims must be submitted within a timely period of the incident. If a claimant doesn't respond within 90 days of NBOA's first contact, the claim is closed. Reimbursement requests take up to 14 business days to process. See the Terms & Conditions for more. Questions? Call Member Services at 1-800-248-3512.